In this episode, I'm joined by co-host John Whittet from Fullbay, along with three experienced shop owners, to tackle the everyday challenges of scaling a business. We dive into practical strategies for dealing with tough customers and managing your shop's growth effectively.
Increasing Tech Efficiency offers a deep dive into how to boost your team's productivity and your shop's profitability. In this episode, you'll get actionable tips and proven strategies to improve technician workflow, reduce downtime, and make data-driven decisions.
In this exclusive podcast episode, we sit down with Mark Kennedy from Knight-Swift Transportation to get a rare glimpse into the mindset of a large fleet. Discover what a major transportation company looks for when partnering with a smaller, independent repair shop.
Join Peter Cooper on Beyond the Bay as he dives into one of the biggest turning points for shop leaders—making the shift from a wrench-turning technician to a true business owner. This episode unpacks how to step away from the daily grind of the shop floor and adopt a mindset focused on leadership, profitability, and long-term growth.
Join Peter Cooper for the first Beyond the Bay episode of the year as he sits down with Dick, Mike, and Mandy Bascom—a family team who have grown Bascom Truck and Auto from a small 4,500 sq. ft. shop in 1975 to a thriving operation with over 35 employees.
Join Fullbay’s CEO, Patrick McKittrick, and COO, Chris O'Brien, as they sit down with Peter Cooper for the first Shop Owner Roundtable of 2024. In this insightful conversation, Peter shares real-world strategies that have fueled success across multiple shop locations.
In this episode, Peter dives into why relying on gut instinct is no longer enough. With the rise of ADAS and EV technologies, data-driven decision-making is essential for shop owners who want to thrive, not just survive.
In this episode, Peter Cooper dives deep into what it really takes to scale a truck repair business. From managing workflow bottlenecks to leading a team that runs without micromanagement, this episode is packed with real-world insights and practical strategies.
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